| DTI Services has a Tier-1 data center located
in Los Angeles, California. Our data center is engineered to the highest levels,
with extensive systems to address security and network redundancy, enabling Rackspace
to offer our 100% infrastructure availability guarantee. |
SECURITY
Access to data centers is restricted by two-factor authentication including Biometric
hand scanners. DTI Service's data center is physically isolated from everyone
but level three technicians. Public access is strictly forbidden. All entrances
and common areas are monitored 24x7 via closed-circuit cameras. |
CONDITIONED POWER
Power systems in DTI Service data centers are designed to run uninterrupted even
in the unlikely event of a total power outage. All servers are fed with conditioned
UPS (Uninterruptible Power Supply) power that will run if utility power fails.
The UPS power subsystem is N+1 redundant with instantaneous failover in case the
primary UPS fails. In the event of an extended power outage, on-site diesel generators
can run indefinitely. Generators are regularly tested to ensure functionality
in the event of an emergency. |
CORE ROUTING EQUIPMENT
We use only fully redundant, enterprise-class routing equipment housed in its
own secure, core routing room and fed with its own redundant power supply. Our
fiber carriers enter the facilities at disparate access points to ensure that
there is no service failure, even in the unlikely event of a fiber cut. |
NETWORK TECHNICIANS
At DTI Services, we realize that a Tier-1 data center is more than just hardware
and software. That's why we employ a networking and security team with years of
experience in managing and monitoring enterprise-level networks. Our DTI Service
network technicians are trained to the highest standards to ensure that we are
able to meet our 100% infrastructure availability guarantee. |